Your AI team
Your AI team.Always on.
Six agents for every hotel from day one — each with one job, each acting only within your rules, every action recorded.
Book a pilot conversation- Routine work eats the dayConfirmations, reminders and repeat questions pull your team away from guests.
- Follow-ups slipGroup offers and arrival reminders go out late — or not at all.
- AI you can’t checkEvery agent action is recorded; anything outside your rules waits for a person.
The Day Zero Team
Six agents, set up with your team during the 90-day pilot. ARIA’s answer-and-book is built and in testing; anything involving money, prices or guest messages waits for your approval.
Answers every call and turns booking requests into one card your team approves. Refunds, discounts and policy exceptions wait for you.
Checks availability and prepares bookings, changes and cancellations for your approval.
Drafts pre-arrival and follow-up messages. Nothing is sent to a guest without your approval.
Acknowledges, logs and routes complaints and group enquiries. Compensation and public replies wait for you.
Reports and alerts on revenue and availability. Rates and restrictions change only with your approval.
Creates and assigns tasks to your team. Supplier orders wait for you.
Zero Lateral Access
Every agent operates within strict tool allowlists. The Community agent cannot access billing. The Revenue Manager cannot read guest communications. 723 lines of security code ensure no agent can escalate beyond its domain. RBAC-enforced and audit-trailed.
The Pipeline
Customer speaks, types, or clicks. Any channel, any language.
The right agent picks up, processes, and acts in milliseconds.
Human approves critical decisions. AI handles the rest.
Confirmation, report, booking, notification — delivered.
Deploy Your Digital Workforce
Six agents, one voice, your rules.